Latest News
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Latest Events
The Mazda Experience - More information here
Mazda Customers are being offered the chance to win a tailored thrill-seeking Zoom-Zoom weekend. More information here.
AFRL Training available in-dealership. More info here.
Technical
The Mazda Technical Academy delivers all Technical Training for Mazda Dealer staff and the support teams within Customer Assistance, Technical Services and Warranty at Mazda Motors UK.
The Technical Academy has a dedicated team on hand, to help Technicians develop greater product knowledge across the whole Mazda range, improving customer satisfaction levels and as a result, improving profits!
Technicians can move through the levels from Technician to Senior Technician and possibly on to Master Technician all within the Mazda Masters Programme.
Click here to see what programmes are available
The Technical Academy also runs the Mazda Apprenticeship Programme for people wishing to become Mazda Technicians. There is more information about this programme on the Apprenticeship page.
Masters Curriculum Schedule
We now have the April and May schedule available, so get in contact with Toni and she will inform you on which courses your technician is required to be booked on.
Click here for training available in 2010 - September October
Air Conditioning
The air conditioning refrigerant handling qualification has been in place since 4th July 2010. In order to ensure our technicians are covered, we have a two day air conditioning course which includes the assessment. The qualification is awarded to the technician and not the dealer.
Therefore, for compliance of the law, any person undertaking the service or repair of Air conditioning of a motor vehicle must hold a VRQ or ATA award issued by the IMI or a similar qualification issued by the City and Guilds.
eLearning
eLearning is now available for your technicians. For ‘New to Mazda’ technicians we have an introductory eLearning module called ‘MTC 102 Mazda History, Present and Future’.
For those technicians working on achieving a senior level degree, we have ‘MTC 207 Sensors, Actuators and Data Bus Systems e-learning’ ‘MTC 208 Electrics System 1 and MTC 209 Electrics System 2’ available to support their knowledge when they attend these courses.
We have model training eLearning for CX7, Mazda 3 and Mazda 6. There is also eLearning available on Heating, Ventilation and Air Conditioning, i-Stop and Manual Transaxle + 4 W.
These eLearning modules can easily be found on our eTAS system. To view eTAS please go via the Mazda portal - applications -eTAS - My sessions. Alternatively please call Toni on 08450 77 55 35 (Option 2).
Warranty
The new Warranty Course warr5 2010 is now available for its New Mazda Technical Course Year. In comparison to the previous Warranty course, this course will cover the most up to date warranty procedures which will be beneficial to all Warranty Administrators.
From 1st April 2010, New Dealer Standards will apply which means that a minimum of one person needs to attend this course from your dealership. This course will be run twice every month over the coming year.
Spaces Available on:
13th & 14th September 4th & 5th October
15th & 16th September 6th & 7th October
MTC 103 Portal
We are now running a 1 day MTC 103 Portal course. This course is a module within the Masters Technician Programme which is aimed at those who work with workshop diagnostics. The in-depth practical assignments are undertaken on the following systems.
· Mazda Electronic Service Information (MESI) Wiring Diagrams, Workshop manuals
· Service Checklist Generator
· Bluetooth Hands Free support
· Immobiliser code searching
Spaces Available on:
6th September 28th September
30th September 13th October
Portal Maintenance
Please be sure that your portal is kept up to date. It is vitally important that your technicians and apprentices have their own portal user account, in order to allow access to e-learning modules and for us to update their training records when they are attending our courses.
Please ensure that the Technician’s profile has:
- Their full name – no generic names allow i.e tech 1 (the name field will be what is printed on certification)
- ONE profile ONLY, no duplications. (if someone works between multiple dealers they can only have ONE profile and must use a colleagues’ to view the other dealerships)
- Its portal up-to-date at all times
If you have any question with regards to the above, please do not hesitate to contact the Mazda Technical Academy, Toni Horner, on 08450 77 55 35 (Option 2).