What are people saying about our courses?

In Dealer Coaching

I was really pleased with the way the day went – Martin had prepared thoroughly and covered all the areas that I had highlighted after our assessment that we could probably do a little better on. We managed to get all our Mazda Sales staff to attend which was good and the feedback from all of them was very positive. The more experienced of them treated it as a refresher and the newer recruits learned new skills which will hopefully translate over time into more sales.

Overall, I found the whole assessment process of benefit and would like to thank you and the team for your help with the programme.

Aftersales Selling Skills

It was all very useful as it points out things everyone takes for granted and how simple things can make a big difference.

Be more aware of body language and customer responses to my attitude. How to approach different situations and how to handle them.

That confidence and belief is more important in relating to customers.

Improve my body language. Use more of the facilities and programs for information that is available to me.

MMUK Field Force – Selling to the Business Customer

Phil pitched the course perfectly with a wide range of audience, there was a wide range of topics to cover off, all of which were well explained and thorough. For me, the explanation of the different types of business and their various needs was very valuable. I’m constantly talking to dealers about approaching their local businesses and having a full understand of what they are, how and why they purchase their cars the way they do. Dealers need to understand this and by me having a good understanding I’m able to pass this on with confidence.

Overall the course was well delivered and well received by a varied audience. The course was simple, traditional, yet made what could be a dry and boring subject quite interesting. All delegates were engaged and took a lot from the session. It was very useful running through the exercises on this subject matter as it helped leave a lasting footprint of knowledge. Phil was very knowledgeable and I think managed the different levels of experience and agendas very well.

Mazda3 Daring to Succeed

To be more daring, to explore new ways to do things, show passion for the brand

The full course was very informative and I will hopefully use all I have learned today to make more sales

Very new to Mazda so a brilliant start to my training. It gave me a great understanding of features of the car.

Sales, Profit, Loyalty: The Mazda Renewals Programme

Every person wishing to take advantage of this tool should spend a day out of the dealership and attend this course

Interesting approach to an important part of our role in sales – prospecting

How to turn prospecting into a more positive activity

Approach sales calls, prospecting and customers more confidently

Business Partner

I feel I have more confidence now to sell benefits of contract hire to potential customers